Frequently Asked Questions

Creating an account is simple. Click on the 'Sign Up' button, fill in your basic information, verify your email, and complete your profile with personal details. Once your profile is reviewed and approved, you can start exploring potential matches.

Click on 'Forgot Password' on the login page, enter your registered email address, and you will receive a password reset link. Follow the instructions in the email to create a new password.

Yes, we take your privacy seriously. Your profile information is encrypted and protected. You have full control over who can see your profile, and your personal details are never shared with third parties without your consent.

The profile verification process typically takes 2-3 business days. We manually review each profile to ensure authenticity and quality. You will be notified via email once your profile is verified and active.

You can search for matches using our advanced filters including profile type, nationality, marital status, age, and other preferences. Navigate to the 'Find Partner' section to start your search.

Yes! Once you find someone interesting, you can send them a connection request. They will see your profile, and if they accept, you can start communicating through our platform.

Marriage Care BD offers both free and premium features. Basic profile creation and browsing are free. Premium features like advanced search filters, priority visibility, and enhanced matching services are available through our premium plans.

A complete and authentic profile increases your chances of finding matches. Include clear photos, write a genuine bio, fill in all required information, and be specific about your preferences. Honest profile information helps find more compatible matches.

If you encounter any inappropriate profile or behavior, please click on the 'Report' button on that profile or contact our support team at support.marriagecarebd@gmail.com or call 01739-853242.

Yes, you can delete your account at any time from your account settings. Please note that deleting your account will remove all your profile information and you will not be able to access your account again.